Shipping and Delivery
Kayanee currently delivers across Saudi Arabia. All deliveries take place between 9 AM to 9 PM.
Delivery timelines are depending on the delivery location as shown in the table below.
Location | Delivery Timeframe | Cut-Off Time |
---|---|---|
Riyadh | 1 day | 12 Noon |
Other Main Cities (Jeddah, Dammam) | 2 days | 2:00 PM |
Rest of KSA | 3-7 days | 2:00 PM |
— Shipping is free of charge for all orders over SAR 250. Below this, there will be a SAR 25 delivery charge.
— We accept all major credit cards, mada and offer a cash on delivery option, which incurs a SAR 25 COD fee.
Order Delivery Information
Order Placement
— Orders placed outside of business hours (9 AM – 8 PM), after the cut-off time, on Fridays, or on public holidays will be processed on the next working day.
— Orders placed during promotions, sales, or public holidays might experience delays.
Delivery timelines
— Delivery timelines are estimates only and may vary. We reserve the right to charge for redelivery attempts.
— We are not liable for delays beyond our control, including customer unavailability or delivery postponements.
Tracking
— You will receive a tracking number via SMS after your order is confirmed. Use this number to track your delivery status.
Please note
— These are general delivery guidelines and specific details may vary.
— Always check the product page or checkout process for the most up-to-date information about your specific order.
For further inquiries, please contact our customer support team on
customercare@kayanee.com or 9200 20 342