Shipping and Delivery

Kayanee currently delivers across Saudi Arabia. All deliveries take place between 9 AM to 9 PM.

Delivery timelines are depending on the delivery location as shown in the table below.

Location Delivery Timeframe Cut-Off Time
Riyadh 1 day 12 Noon
Other Main Cities (Jeddah, Dammam) 2 days 2:00 PM
Rest of KSA 3-7 days 2:00 PM

— Shipping is free of charge for all orders over SAR 250. Below this, there will be a SAR 25 delivery charge.

— We accept all major credit cards, mada and offer a cash on delivery option, which incurs a SAR 25 COD fee.

Order Delivery Information

Order Placement

— Orders placed outside of business hours (9 AM – 8 PM), after the cut-off time, on Fridays, or on public holidays will be processed on the next working day.

— Orders placed during promotions, sales, or public holidays might experience delays.

Delivery timelines

— Delivery timelines are estimates only and may vary. We reserve the right to charge for redelivery attempts.

— We are not liable for delays beyond our control, including customer unavailability or delivery postponements.


— You will receive a tracking number via SMS after your order is confirmed. Use this number to track your delivery status.

Please note

— These are general delivery guidelines and specific details may vary.

— Always check the product page or checkout process for the most up-to-date information about your specific order.

For further inquiries, please contact our customer support team on or 9200 20 342